Estela Bronx Apartments

Summary

Estela is a two-building, 544-apartment Mott Haven rental with in-unit laundry, extensive work and recreation spaces, and several landscaped outdoor areas. Residents often praise the staff and community programming. Hot-water problems, uneven upkeep and weak management follow-through are the most serious recent concerns.

544 unitsOpened 2023Managed by The Domain Companies

Reviews

Helpful staff and a broad amenity program create a strong first impression. The difficult side of the recent resident experience is more basic: hot water, cleanliness, security and getting unresolved problems closed out.

What residents praise

Staff can make the building feel personal

Residents repeatedly praise front-desk, leasing and maintenance staff for knowing people by name, responding quickly and organizing smooth moves.

Amenities support an active community

Fitness classes, rooftops, lounges and resident events are often described as places where neighbors actually spend time together.

What residents complain about

Hot water and building systems need scrutiny

Residents describe prolonged hot-water problems, leaks and inconsistent repairs across both addresses. Ask what was fixed and test water and apartment systems during the visit.

Shared spaces do not always match the pitch

Critical accounts mention broken gym equipment, smoke, trash and poorly controlled gatherings affecting rooftops and hallways.

Follow-through can remain difficult after move-out

Several former residents describe delayed security-deposit returns and unanswered messages. Keep billing, repair and move-out records in writing.

Amenities

Estela is a two-building LEED Platinum complex at 414 and 445 Gerard Avenue in Mott Haven with a full-size washer/dryer, dishwasher and central air in every apartment, a 24/7 concierge at the 445 Gerard entrance, a 24-hour gym with basketball court, furnished roof decks and a garage with EV charging.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage*

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Coworking space with conference rooms · Clubroom with catering kitchen · Media lounge and screening room · Game room · Children's playroom · Bike storage

Location

Estela Bronx Apartments is located at 445 Gerard Avenue, New York, NY 10451. Estela spans 414 and 445 Gerard Avenue near the 2/4/5 at 149th Street and the 4/5 at 138th Street. The two entrances and their routes differ, so check directions from the exact building rather than only the shared community address.

  • 5 min
    149 St-Hostos245
  • 6 min
    138 St-Grand Concourse45
  • 9 min
    145 St3
  • 12 min
    3 Av-138 St6
  • 15 min
    3 Av-149 St25

Building records

The housing-complaint rate is below that of comparable buildings, with hot water, noise and heating the largest categories. Open ventilation and self-closing-door violations make airflow, service reliability and door upkeep worth checking.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

20.4 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
42
Aug 2026
17
Jul 2025
14
May 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
3
2 open
2
2 open
3
1 open

Rent history

One-bedrooms ask about 6% more than the Mott Haven median. Two-bedrooms ask about 5% more than the Mott Haven median.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Mott Haven.
1 bed
$3,075median / mo
+6% vs area
$2,890$3,350
2 beds
$3,995median / mo
+5% vs area
$3,495$4,942

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

96% of listings offered free rent, most commonly 3 months. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.

No free rent recorded: 4%1 month: 6%2 months: 13%3 months: 74%3.5 months: 4%
96%of listings offered free rent
No free rent recorded
4%(2 of 53)
1 month
6%(3 of 53)
2 months
13%(7 of 53)
3 months
74%(39 of 53)
3.5 months
4%(2 of 53)

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