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Building exterior 10 photos

Gateway Apartments

389 South End Avenue, NY 102803.6 ★ (236 reviews)
Rental complex with 6 buildings
Website

Summary

Gateway offers a large waterfront rental community with staffed lobbies, landscaped grounds and a seasonal pool in Battery Park City. Residents value the setting and helpful on-site staff. High electricity bills, elevator delays and uneven apartment upkeep are recurring drawbacks.

1,712 unitsBuilt 1983Managed by Gateway Plaza Management

Reviews

Residents praise the waterfront setting, views and helpful staff. Longer-term accounts repeatedly raise concerns about electricity costs, elevators and management follow-through.

Google
3.6
236 reviews
Openigloo
4.4
1 review
ApartmentRatings
3.1
161 reviews
Yelp
3.0
169 reviews

What residents praise

Waterfront setting and neighborhood

Residents value the river views, nearby open space and the convenience of Battery Park City.

Helpful leasing and on-site staff

Many residents describe smooth move-ins and welcoming doormen, including people critical of management or building systems.

What residents complain about

Electricity can materially change the budget

Residents repeatedly report large winter bills and disappointing heating performance. A previous bill for the actual apartment would make the cost comparison more useful.

Elevator delays and dated equipment

Residents describe elevator outages and waits, as well as worn cabinets, heating equipment and shared facilities.

Follow-through on building concerns

Some residents report repeated messages about water, repairs or billing without a clear resolution.

Amenities

Gateway is a Battery Park City rental complex with 24-hour attended lobbies, gatehouse security, package rooms, five-plus acres of landscaped grounds and a large rooftop terrace. Residents can join The Club fitness center, use the seasonal rooftop pool and park in the on-site garage; apartments have dishwashers and individual climate-control units.

In the apartment
In-unit laundry
Some apartments
Air conditioning
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool*
Shared outdoor space
On-site parking*
Package service
Resident storage
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge · Coworking and business center · Children's playroom and playground · Sauna (add-on fee)

Location

Gateway Apartments is located at 389 South End Avenue, New York, NY 10280. The South End Avenue setting puts the Hudson waterfront and Battery Park City’s parks close to home. The subway walk is longer than at many Financial District towers.

TransitSupermarketsParks
  • 7 min
    WTC Cortlandt1
  • 8 min
    Rector St1
  • 9 min
    Cortlandt St23ACERW
  • 9 min
    Rector StRW
  • 10 min
    Fulton St2345ACJZ
  • 10 min
    Wall St45

Building records

Housing complaints are relatively uncommon compared with similar buildings, with noise and elevators the largest categories. Open violations involving electrical work, detectors and roaches make safety equipment and apartment upkeep worth checking.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

6.3 reports per 100 apartments, versus 29 for other comparable apartment buildings in New York.

CategoryReportsLatest
31
Aug 2026
17
Apr 2025
9
Jul 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
7
3 open
7
2 open
2
2 open

7 additional older citations remain open.

Rent history

Recent studio, one- and two-bedroom rents and sizes are broadly in line with nearby medians. Electricity costs, renovation quality and the actual view are important differences beyond the asking rent.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Financial District.
Studio
$4,081median / mo
−1% vs area
$3,480–$4,974580 sq ft · 4% larger than area
1 bed
$5,262median / mo
−2% vs area
$4,345–$6,311794 sq ft · 4% larger than area
2 beds
$7,478median / mo
−1% vs area
$6,561–$8,6691,091 sq ft · same size as area
3 beds
$9,212median / mo
−14% vs area
$9,099–$11,3431,249 sq ft · 11% smaller than area

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.
AllStudio1 bed2 beds3 beds

13% of listings offered free rent, most commonly one month.

No free rent recorded: 87%0.5 months: 1%1 month: 10%1.5 months: 2%
13%of listings offered free rent
No free rent recorded
87%(328 of 375)
0.5 months
1%(5 of 375)
1 month
10%(36 of 375)
1.5 months
2%(6 of 375)

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