Summary

Hudson Crossing offers concierge service, a gym and an outdoor terrace near Midtown’s major transport hubs. Residents give strong praise to the front desk. Traffic and nearby construction noise, elevator outages and extra monthly charges are recurring drawbacks; laundry is shared.

259 unitsBuilt 2002Managed by Vivmark Residential

Reviews

Residents consistently praise the concierge and many maintenance staff. Recent complaints focus on noise, elevator outages and management communication.

What residents praise

Helpful, familiar concierge staff

Residents repeatedly praise the front desk for friendly greetings, package help and practical day-to-day service.

Convenient location and usable layouts

Residents value access to transport hubs and describe good light and comfortable room sizes in some apartments.

What residents complain about

Traffic and construction noise are significant

Residents describe honking, sirens and nearby work carrying into street-facing homes, including upper floors.

Elevator problems and administrative delays

Recent accounts describe prolonged elevator outages, limited updates and difficulty resolving move-out or billing questions.

Amenities

Hudson Crossing is a 24-hour concierge building in Hell's Kitchen with central air, dishwashers, a 24-hour gym and a roof deck with grills. Laundry is a large renovated building room, and an attached valet garage offers discounted resident parking.

In the apartment
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage*
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Valet dry cleaning via front desk · Seasonal resident events · Controlled-access entry · Accessible apartments

Location

Hudson Crossing is located at 400 West 37th Street, New York, NY 10018. The Midtown West location offers access to Penn Station, the bus terminal and several subway lines. Lincoln Tunnel traffic and nearby construction are important parts of the setting.

  • 6 min
    34 St-Penn StationACE
  • 9 min
    34 St-Hudson Yards7
  • 9 min
    42 St-Port Authority Bus Terminal1237ACENQRSW
  • 10 min
    34 St-Penn Station123
  • 11 min
    Times Sq-42 St1237ACENQRSW
  • 12 min
    34 St-Herald SqBDFMNQRW

Building records

The housing-complaint rate is below that of comparable buildings, with heating and windows the largest categories. Open window and cleanliness violations make window condition and routine upkeep useful things to check.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

22.4 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
19
May 2026
12
May 2026
5
Feb 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
4
3 open
2
2 open
1
1 open

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
350 ftAug 2026
450 ftJul 2026
650 ftSep 2026

Rent history

One- and two-bedroom rents are substantially below nearby medians, with slightly smaller typical floor areas. Add per-resident amenity charges and utilities before comparing the total.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Hudson Yards.
Studio
$3,575median / mo
−11% vs area
$3,251$4,056438 sq ft · 4% smaller than area
1 bed
$4,370median / mo
−19% vs area
$3,860$4,774626 sq ft · 5% smaller than area
2 beds
$6,370median / mo
−22% vs area
$5,916$7,322944 sq ft · 5% smaller than area

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

No free-rent offers appeared in the past year’s listings.

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