Summary

Oriana is a 394-apartment Sutton Place rental with in-unit laundry and a large contemporary amenity program, including rooftop and penthouse lounges, fitness, play and pet spaces. Staff and renovated apartments draw praise; elevator outages and management or maintenance response recur in complaints.

394 unitsOpened 1982Managed by Greystar

Reviews

Residents often praise Oriana's long-serving staff, renovated interiors and rooftop spaces. Elevator outages, management communication and older windows or heating and cooling equipment account for the strongest recurring complaints.

What residents praise

On-site staff make the building feel welcoming

Residents describe friendly concierges and fast maintenance, including prompt attention to appliances, bathrooms and heating or cooling equipment.

Rooftop spaces and views stand out

The fitness center, rooftop and penthouse lounge are frequent positives, especially in apartments with East River or open city views.

Renovated homes include practical finishes

Residents value in-unit washer-dryers, modern kitchens and bathrooms and well-planned storage, though room sizes depend on the layout.

What residents complain about

Elevator outages can last for weeks

Residents describe cycles in which one or two elevators are unavailable and repair estimates shift, creating difficult waits in the high-rise.

Windows and apartment systems show their age

Drafty windows, noisy heating or cooling units and uneven apartment quality appear in critical accounts despite renovated finishes.

Renewals and management response can frustrate residents

Some residents report large renewal increases, slow answers and recurring package or maintenance issues that required repeated follow-up.

Amenities

Oriana has in-unit laundry, a 24-hour attended lobby and a shared laundry room. The rooftop fitness center, outdoor kitchens and resident lounges overlook the city, with an attached garage and resident storage.

In the apartment
In-unit laundry
Air conditioning
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space*
On-site parking*
Package service
Resident storage*

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Library and dining lounge · Climbing wall · Playroom · Arcade · Pet spa

Location

Oriana is located at 420 East 54th Street, New York, NY 10022. Sutton Place offers a calmer residential setting near the East River, Whole Foods and Trader Joe's. The E and M are the closest subway options, while several other lines require a longer walk.

  • 7 min
    Lexington Av/53 St6EF
  • 12 min
    51 St6EF
  • 14 min
    59 St456NRW
  • 14 min
    Lexington Av/59 St456NRW
  • 15 min
    5 Av/53 StEF

Building records

Housing complaints are relatively uncommon compared with similar buildings, with ventilation and elevators the largest categories. Pest and air-quality reports also make indoor conditions useful to check during a viewing.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

7.4 reports per 100 apartments, versus 28.8 for other comparable apartment buildings in New York.

CategoryReportsLatest
5
Oct 2025
4
Jul 2026
3
Sep 2025

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
7
Closed
2
Closed
2
Closed

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
750 ftJul 2026

Rent history

Compare the exact light, view and room dimensions; similarly labeled layouts can feel different in this older tower.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year.
Studio
$4,125median / mo
$3,950$4,276386 sq ft median
1 bed
$5,497median / mo
$4,999$7,448594 sq ft median
2 beds
$7,677median / mo
$5,940$10,747857 sq ft median
3 beds
$10,116median / mo
$8,613$15,9991,127 sq ft median

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

8% of listings offered free rent, most commonly half a month.

No free rent recorded: 92%0.5 months: 5%1 month: 2%2 months: 1%
8%of listings offered free rent
No free rent recorded
92%(80 of 87)
0.5 months
5%(4 of 87)
1 month
2%(2 of 87)
2 months
1%(1 of 87)

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