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Building exterior 8 photos

Riverbank

560 West 43rd Street, NY 100364.5 ★ (180 reviews)
Rental building
Website

Summary

Riverbank offers an indoor pool, a staffed lobby and balconies on nearly every apartment in far-west Hell’s Kitchen. Residents often praise the staff and useful amenities. Elevator outages and noise on some exposures are the main drawbacks, while older and renovated apartments offer different interiors.

418 unitsBuilt 1987Managed by Bozzuto

Reviews

Residents value the friendly team, pool and other shared facilities. Elevator reliability is a persistent complaint, while street noise and apartment condition vary by home.

Google
4.5
180 reviews
Openigloo
4.1
21 reviews
ApartmentRatings
3.5
348 reviews
Yelp
2.5
75 reviews

What residents praise

A warm and helpful team

Residents who have stayed for several years praise the front desk, maintenance and management staff for making everyday life easier.

Useful amenities and private outdoor space

The pool, fitness rooms and balconies are meaningful benefits for residents who use them, with the driveway adding convenient pickups and drop-offs.

What residents complain about

Elevator outages recur

Residents continued reporting prolonged lift problems in 2026. Try the elevator serving your floor and ask about current repair work.

Some exposures are noisy

Residents describe traffic, deliveries and nearby activity, particularly on lower floors. Listen in the apartment with the windows closed.

Required internet deserves a check

A resident reports unreliable service and frustration with the required internet charge. Check the connection and available provider arrangements if you work from home.

Amenities

Riverbank has an attended lobby, an indoor lap pool, fitness and yoga space, and an outdoor dining terrace. In-unit laundry is available in selected apartments, with shared laundry also provided.

In the apartment
In-unit laundry
Some apartments
Central air
Some apartments
Dishwasher
Some apartments
In the building
24-hour doorman
Elevator
Fitness center*
Pool*
Shared outdoor space
On-site parking*
Package service
Resident storage*
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Sauna and steam room · Coworking space · Pet amenities · Shuttle service · Bike storage

Location

Riverbank is located at 560 West 43rd Street, New York, NY 10036. West 43rd Street puts Riverbank close to the Hudson, with a longer walk inland to the subway. The tunnel approaches and nearby delivery activity make the apartment’s exposure important.

TransitSupermarketsParks
  • 9 min
    34 St-Hudson Yards7
  • 11 min
    42 St-Port Authority Bus Terminal1237ACENQRSW
  • 15 min
    Times Sq-42 St1237ACENQRSW

Building records

Housing complaints are relatively uncommon compared with similar buildings, but elevators account for most reports. Lift reliability is the main service issue to ask about, with noise the next largest category.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

11.7 reports per 100 apartments, versus 28.8 for other comparable apartment buildings in New York.

CategoryReportsLatest
26
Jul 2026
9
Mar 2026
4
Mar 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
2
Closed
1
Closed

Rent history

Recent studios have been cheaper than nearby alternatives but substantially smaller. One-bedrooms have offered a more modest size difference alongside lower rents, before the required monthly charges.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Hell S Kitchen.
Studio
$3,554median / mo
−12% vs area
$3,224–$3,756386 sq ft · 26% smaller than area
1 bed
$4,558median / mo
−10% vs area
$3,967–$4,942642 sq ft · 4% smaller than area
2 beds
$6,019median / mo
$5,601–$8,889945 sq ft median
3 beds
$7,457median / mo
$5,913–$8,1031,126 sq ft median

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

No free-rent offers appeared in the past year’s listings.

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