Summary

The Artisan is a 263-apartment Lower East Side rental with in-unit laundry, a 24-hour doorman, fitness spaces, resident lounges, a playroom and a sixth-floor terrace within Essex Crossing. Residents consistently praise the front desk and maintenance teams; recurring residential noise and difficult follow-through after move-out are the clearest drawbacks.

263 unitsOpened 2020Managed by Greystar

Reviews

Residents repeatedly describe a friendly front desk, quick maintenance and a welcoming atmosphere. The more practical concerns are recurring residential noise and occasional difficulty reaching management when an issue extends beyond day-to-day service.

What residents praise

The staff make the building feel welcoming

Residents consistently praise the doormen and concierge team for being attentive, friendly and dependable.

Maintenance responds quickly

Multiple residents describe repairs arriving within hours and recurring apartment issues being handled efficiently.

Essex Crossing makes daily errands easy

Groceries, trains, parks and Lower East Side destinations are immediately around the building.

What residents complain about

Residential noise comes up repeatedly

Repeated complaints involve music, banging and other noise between homes, so the exact apartment and neighboring exposure are worth checking.

Management follow-through can be uneven

A few critical accounts describe unanswered messages, delayed deposit resolution or building equipment that needed repeated attention.

Amenities

The Artisan has in-unit laundry, central air and an attended lobby. Shared spaces include a fitness center, sixth-floor terrace, roof deck and resident lounge overlooking Broome Street Gardens.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
Part-time doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space*
On-site parking
Not available
Package service
Resident storage

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge with game room · Library/community room · Conference room · Children's playroom · Live-in superintendent

Location

The Artisan is located at 180 Broome Street, New York, NY 10002. The Artisan sits inside Essex Crossing, about three minutes from the Delancey Street–Essex Street F, J, M and Z trains. Trader Joe's, Lidl and Seward Park are roughly a minute away, making groceries and daily errands unusually convenient.

  • 3 min
    Delancey St-Essex StFJMZ
  • 7 min
    East BroadwayF
  • 9 min
    Grand StBD
  • 10 min
    BoweryJZ
  • 13 min
    2 AvF
  • 15 min
    Spring St6

Building records

The housing-complaint rate is above that of comparable buildings, and almost all reports concern residential noise. Sound transfer is the main issue to explore, with a nearby new-building project another potential source of disruption.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

39.9 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
100
Nov 2025
2
Apr 2026
1
Oct 2025

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.

No HPD violations recorded in this period.

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
550 ftJun 2026

Rent history

One-bedrooms ask about 1% more than the Lower East Side median and are around 11% smaller.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Lower East Side.
Studio
$4,000median / mo
$3,499$4,700409 sq ft median
1 bed
$6,025median / mo
+1% vs area
$5,100$8,280622 sq ft · 11% smaller than area
2 beds
$7,690median / mo
$6,999$9,590

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

46% of listings offered free rent, most commonly one and a half months. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.

No free rent recorded: 54%0.25 months: 4%1 month: 15%1.5 months: 28%
46%of listings offered free rent
No free rent recorded
54%(29 of 54)
0.25 months
4%(2 of 54)
1 month
15%(8 of 54)
1.5 months
28%(15 of 54)

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