ApartmentBuildings.NYC

Areas

ManhattanBrowse buildingsBrooklynBrowse buildingsQueensBrowse buildingsBronxBrowse buildingsStaten IslandBrowse buildingsJersey CityBrowse buildingsHobokenBrowse buildings
Building exterior 5 photos

The Monterey

175 East 96th Street, NY 101284.0 ★ (141 reviews)
Rental building
Website

Summary

The Monterey is a full-service Upper East Side rental with spacious layouts, a landscaped roof deck and an onsite swim-and-fitness club near the 6 and Q trains. Residents consistently praise the staff and maintenance team. Long-running construction, amenity closures, elevator trouble and management disputes dominate the criticism.

522 unitsBuilt 1992Managed by Monterey Properties

Reviews

The Monterey’s service staff, apartment space and East 96th Street location support many long-term residents. The divide in feedback is unusually clear: frontline staff receive strong praise, while major construction, closed amenities and management follow-through have driven sustained frustration.

Google
4.0
141 reviews
Openigloo
4.2
17 reviews
ApartmentRatings
2.8
35 reviews
Yelp
2.5
42 reviews

What residents praise

Doormen and maintenance are the backbone

Residents repeatedly name doormen, porters and maintenance staff for being kind, fast and effective with heating, repairs and everyday needs.

Apartments offer space and storage

Large windows, useful closets and comparatively generous layouts stand out, especially for longer-term residents and families.

The location works for daily Manhattan life

The 6 and Q trains, Central Park, restaurants and straightforward airport access make East 96th Street a practical base.

What residents complain about

Construction has disrupted daily life

Residents describe prolonged façade and renovation work, severe daytime noise and blocked light, with promised completion dates moving. Confirm what work remains around the exact apartment.

Closures undercut the amenity promise

The roof, pool and other shared areas were unavailable for long stretches in recent accounts, while health-club access carries a separate cost.

Elevators and management response frustrate residents

Frequent elevator outages, slow answers and disputes over charges or deposits recur in critical reviews even when residents praise the onsite staff.

Amenities

The Monterey has a 24-hour attended lobby, a large shared laundry room and in-unit laundry in some apartments. The on-site Monterey Health Club includes an indoor lap pool; the building also has a garage and resident storage.

In the apartment
In-unit laundry
Some apartments
Through-wall air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool*
Shared outdoor space
On-site parking*
Package service
Resident storage*
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge · Business center · Children's playroom · On-site dry cleaning · Pet washing station

Location

The Monterey is located at 175 East 96th Street, New York, NY 10128. The Monterey sits at East 96th Street and Third Avenue, close to the 6 train and within walking distance of the Q, Central Park and the East River esplanade. The avenue setting is convenient but busy, and hospital traffic adds sirens and street noise.

TransitSupermarketsParks
  • 2 min
    96 St6
  • 3 min
    96 StQ
  • 8 min
    103 St6
  • 11 min
    86 St456
  • 13 min
    86 StQ
  • 15 min
    110 St6

Building records

Housing complaints are relatively uncommon compared with similar buildings, with elevators and noise the joint largest categories. Lift reliability and sound transfer are the main issues to explore at a viewing.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

1.9 reports per 100 apartments, versus 28.8 for other comparable apartment buildings in New York.

CategoryReportsLatest
3
Feb 2025
3
Jun 2026
1
Jul 2024

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
1
Closed
1
Closed
1
Closed

Rent history

One-bedrooms ask about 6% less than the Upper East Side median. Two-bedrooms ask about 10% less than the Upper East Side median.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Upper East Side.
Studio
$3,950median / mo
−3% vs area
$3,650–$4,250
1 bed
$4,725median / mo
−6% vs area
$3,900–$5,800
2 beds
$6,000median / mo
−10% vs area
$5,500–$8,300

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.
AllStudio1 bed2 beds3 beds

10% of listings offered free rent, most commonly one month.

No free rent recorded: 90%1 month: 7%1.5 months: 3%
10%of listings offered free rent
No free rent recorded
90%(104 of 115)
1 month
7%(8 of 115)
1.5 months
3%(3 of 115)

Similar buildings

303 East 83rd
Upper East Side
4.6 ★ (167)Google Maps
From $5,752 1 bed · 5 listings

A smaller full-service Upper East Side rental closer to the 4, 5 and 6; compare apartment age, included amenities and current construction.

Normandie Court
Upper East Side
3.7 ★ (200)Google Maps
From $3,860 studio · 7 listings

A much larger rental complex near the same 96th Street transit corridor; compare layout size, amenity pricing and management feedback.