Reviews
The One earns strong marks for its staff, Manhattan views, roof deck and PATH access. The sharper complaints concern how management handles harder problems, especially move-out money, prolonged equipment failures and issues that cross between an apartment and the building.
What residents praise
Long-term residents repeatedly praise the doormen, maintenance team and leasing staff for being friendly, responsive and helpful through repairs, renewals and moves.
Corner homes, large windows, sound separation and practical layouts receive consistent praise, with Manhattan views doing much of the emotional work.
Residents value the rooftop pool and lounge spaces, plus the short walk to Grove Street PATH, groceries and the waterfront.
What residents complain about
Critical reviews describe unanswered escalation requests, poor handling of resident conflicts and difficulty getting clear answers after ordinary staff could not resolve an issue.
A recent long-term resident describes an overdue security-deposit return and no explanation after repeated contact. Document the apartment and move-out process carefully.
Residents mention elevator outages, interrupted water or electricity, burst pipes and an appliance-related safety incident. Ask about repairs affecting the exact line and floor.
Similar buildings
A similarly sized 2015 rental closer to Grove Street PATH; compare amenity depth, apartment views and management feedback.
Another Powerhouse Arts District rental from the same era, with loft-style character rather than The One’s rooftop-resort emphasis.
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