Summary
The Reserve combines conventional apartments with furnished private bedrooms in shared suites, supported by two rooftops, coworking, a gym, sauna, hydromassage, golf simulator and podcast room. Residents praise the amenities, newer interiors and helpful front-line staff; unreliable internet and building systems, management turnover and move-out deposit problems are the main concerns.
Reviews
The building offers far more shared spaces than most East Harlem rentals, and several recent residents credit newer managers and maintenance staff with improving day-to-day service. The longer record remains uneven, especially around internet, building systems, staff turnover and the response to move-out or billing problems.
What residents praise
Residents value the rooftops, gym, sauna, hydromassage, coworking, golf simulator and media rooms as practical extensions of smaller apartments or bedrooms.
Residents describe individual managers, maintenance workers and front-desk staff as responsive, professional and willing to solve everyday problems.
Private bedrooms, Wi-Fi, cleaning and selected services can create a convenient package when the exact lease includes them.
What residents complain about
Residents report repeated Wi-Fi outages, broken air conditioning, power interruptions, leaks, odors and amenities that remain out of service.
Accounts describe frequent staff changes, unanswered calls or emails and inconsistent explanations of fees, concessions and apartment problems.
Former residents report delayed security deposits and billing disputes that took months of messages to address.
Amenities
Every apartment has a washer/dryer, dishwasher and room-by-room ductless split heating and cooling; the lobby has a part-time attendant backed by 24/7 remote monitoring and Amazon package lockers. Two roof decks, a fitness center with wellness room and infrared sauna, and an on-site garage round out the building.
* Fees apply to marked amenities. See Costs in the Availability tab.
Also here: Bike storage · Coworking center · Podcast and music recording studio · Golf simulator · Screening room · Lounges with billiards and shuffleboard
Location
The Reserve is located at 215 East 124th Street, New York, NY 10035. The Reserve sits by the 125th Street corridor, close to the 4, 5 and 6 trains, Metro-North, neighborhood shops and Harlem River Park. Daily errands and regional commuting are practical without a car.
- Transit
- 4 min125 St456
- 11 min116 St6
- 14 min125 St23
- Supermarkets
- 3 minFood Bazaar
- 9 minFine Fare Supermarket
- 9 minWild Olive Market
- 10 minShop Fair
- 11 minCherry Valley
- Parks
- 1 minDetective Omar Edwards Park
- 2 minCarver Community Garden
- 4 minWagner Houses Pool
- 5 minDr. Ronald E. McNair Playground
- 5 minLife Spire Garden
Building records
Housing complaints are more common than at comparable buildings, with noise and mold the largest categories. Dampness and sound transfer are worth checking, alongside nearby exterior work and new-building projects.
Reported housing complaintsPast 3 years
47.8 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.
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21 | Apr 2026 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Showing the 20 most recent records. Totals include the full reporting period. Search NYC 311 records | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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HPD housing-code violationsPast 3 years
| Condition | Citations | Status | Latest | ||||||||||||
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3 | Closed | Jul 2025 | |||||||||||||
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2 | Closed | Nov 2025 | |||||||||||||
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2 | Closed | Nov 2025 | |||||||||||||
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1 | Closed | Jul 2024 | |||||||||||||
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Construction nearby
| Project | Work type | Distance | Latest permit |
|---|---|---|---|
| Exterior work | 150 ft | Nov 2025 | |
Exterior repairs. Permitted work: general construction. | |||
| New building | 450 ft | Aug 2026 | |
Permitted work: construction fence, fo, nb, plumbing, protection and mechanical methods, sprinklers, standpipe, structural. | |||
| New building | 600 ft | Feb 2026 | |
Permitted work: construction fence. | |||
Rent history
Typical rents
| Apartment | Range | Median rent | Median size |
|---|---|---|---|
| 2 beds | $3,729–$4,950 | $4,298 | — |
Concessions
29% of listings offered free rent, most commonly two months.
- No free rent recorded
- 71%(5 of 7)
- 2 months
- 29%(2 of 7)
40% of listings offered free rent, most commonly two months. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.
- No free rent recorded
- 60%(3 of 5)
- 2 months
- 40%(2 of 5)
No free-rent offers appeared in the past year’s listings.
- No free rent recorded
- 100%(2 of 2)
- 2 months
- 0%(0 of 2)
Similar buildings
A nearby newer rental with a different art and amenity program; compare whole-apartment pricing, fees and management experience.
A newer building across the Harlem River; compare co-living versus standard leases, amenity charges and transit access.
Availability
Listed now
| Apartment | Beds | Rent | Size (sq ft) | Available | Days listed | Listing |
|---|---|---|---|---|---|---|
#8C#8C | 2 beds | $3,729 | 709 | Oct 8, 26 | 22 | StreetEasy |
#10J#10J | 2 beds | $4,298 | 798 | Sep 15, 26 | 7 | StreetEasy |
#12C#12C | 3 beds | $5,775 | 977 | Sep 15, 26 | 7 | StreetEasy |
Could open soon
| Apartment | Beds | Last asking rent | Size (sq ft) | Last on market | Est. lease end | Listing |
|---|---|---|---|---|---|---|
#12M#12M | 2 beds | $3,900 | — | ~1 yr ago | Oct 2026 | StreetEasy |
#11K#11K | 2 beds | $4,463 | — | ~3 yr ago | Oct 2026 | StreetEasy |
#9J#9J | 2 beds | $5,062 | — | ~3 yr ago | Oct 2026 | StreetEasy |
#PHM#PHM | 2 beds | $4,500 | — | ~1 yr ago | Nov 2026 | StreetEasy |
#8B#8B | 3 beds | $4,500 | — | ~1 yr ago | Nov 2026 | StreetEasy |
#12F#12F | 3 beds | $5,995 | — | ~2 yr ago | Nov 2026 | StreetEasy |
#8E#8E | 4 beds | $5,995 | — | ~2 yr ago | Nov 2026 | StreetEasy |
#5E#5E | 2 beds | $3,500 | — | ~2 yr ago | Dec 2026 | StreetEasy |
#12K#12K | 2 beds | $4,400 | 1,000 | ~3 yr ago | Dec 2026 | StreetEasy |
#5C#5C | 2 beds | $3,900 | 900 | ~3 yr ago | Dec 2026 | StreetEasy |
Past availability and off-market dates suggest these apartments may be nearing the end of their current lease. If a resident doesn’t renew, the apartment could become available. Ask the leasing team early about any unit that interests you.
New listings in past 12 months
Costs on top of rent
Budget about $215/month on top of rent for one person, including electricity and hvac, liability waiver and the required $100/person monthly amenity fee. Internet is included in rent.
Recurring costs
| Cost | Monthly amount |
|---|---|
Utilities Utilities Electricity and HVAC~$100 Electricity and HVAC are billed by usage. We estimate $100/month. Source: The Reserve resident fees · Con Edison bill illustration | ~$100 |
Internet Internet Included in rent. Source: The Reserve current fees | Included |
Liability waiver Liability waiver $17/month for the building's liability waiver. Source: The Reserve resident fees | $17 |
Amenities Amenities $100/month per resident for amenities and shared services. Source: The Reserve current fees | $100 |
Estimated monthly total incl. required amenities for 1 person
~$215Also available: Parking ($350/month) · Bike storage ($10/month) · Pets ($30/month)
At move-in
| Cost | One-time amount |
|---|---|
| Application Application $20 application fee per applicant. Source: The Reserve resident fees | $20/applicant |
| Security deposit Security deposit The refundable security deposit is one month's rent; qualified applicants may use a deposit alternative. Source: The Reserve resident fees | One month's rent |
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