Reviews
Recent ratings are heavily influenced by positive leasing experiences, but residents also give clear credit to maintenance and concierge staff after move-in. The difficult feedback centers on older apartment finishes, uneven climate control and slow management communication when a problem extends beyond a work order.
What residents praise
Residents describe fast, effective work on hot-water equipment, flooring and other in-home repairs, often with a follow-up check.
Staff receive praise for clear help during move-in and friendly everyday service after residents arrive.
Residents value high ceilings, large windows and useful closet space, especially in the larger duplex-style homes.
What residents complain about
Residents describe worn cabinets, small appliances, difficult carpeting and materials that no longer feel aligned with the rent.
Larger homes draw complaints about loud vents, sharply different room temperatures and unusually high electricity bills.
Residents report that the front desk is not staffed around the clock, along with slow replies about leasing, renewals and building access concerns.
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