Summary

685 First Avenue is a 408-apartment Murray Hill rental with in-unit laundry, an indoor lap pool, fitness center and East River views from many apartments. Residents praise the modern shared spaces, cleanliness and front-line staff, while unresponsive management, disputed deposit deductions and package or access problems dominate the negative feedback.

408 unitsOpened 2018Managed by GO Partners

Reviews

The apartments, river views and amenity floor receive strong praise, as do the doormen and package staff. The sharp divide in feedback is between that front-line experience and repeated complaints about management communication, money owed after a lease and building access or package handling.

What residents praise

Views and modern amenities are the main draw

Residents repeatedly highlight East River views, the pool, gym, lounge and clean contemporary common spaces.

Doormen and amenity staff stand out

The front-line team is frequently described as friendly, helpful and professional, even in otherwise critical reviews.

Apartments feel quiet and well maintained

Positive reviews mention clean interiors, responsive routine maintenance and a calmer residential setting near the river.

What residents complain about

Management can be difficult to reach

Residents repeatedly describe unanswered emails, rude responses and poor follow-through when an issue needs the leasing or management office.

Deposit and other money disputes recur

Several former residents report delayed or disputed security-deposit returns and charges they considered excessive, sometimes requiring formal collection or legal follow-up.

Packages, access and noise deserve a close look

Reviews mention missing deliveries, apartment-entry concerns and sustained noise in some homes. Check the exact apartment's exposure and ask how entry and package incidents are handled.

Amenities

685 First Avenue has in-unit laundry, central air and a 24-hour attended lobby. Shared amenities include a fitness center, yoga studio, indoor lap pool and laundry room, with an underground valet garage and refrigerated package storage.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool*
Shared outdoor space
On-site parking*
Package service
Resident storage*

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Screening room · Billiards room · Private dining room · Playroom · Library

Location

685 First Avenue is located at 685 1st Avenue, New York, NY 10016. 685 First Avenue is near the East River in Murray Hill, a short walk from Grand Central and the 4, 5, 6, 7 and S trains. The waterfront setting is quieter than central Midtown, though First Avenue traffic and the walk west to most subway entrances matter day to day.

  • 9 min
    Grand Central-42 St4567S

Building records

Residential noise accounts for most housing complaints. Hot-water problems and leaks also appear, making sound transfer and water-service reliability useful things to ask about.

These records cover the whole building, including its rental and condominium apartments.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.
CategoryReportsLatest
47
Sep 2026
6
Jul 2026
4
Apr 2025

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.

No housing-condition violations recorded in this period.

Rent history

One-bedrooms ask about 5% more than the Murray Hill median.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Murray Hill.
Studio
$4,300median / mo
$4,000$4,475
1 bed
$5,500median / mo
+5% vs area
$4,450$6,700
2 beds
$8,500median / mo
+11% vs area
$5,550$17,4901,385 sq ft · 30% larger than area
3 beds
$11,500median / mo
$8,100$12,750

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

No free-rent offers appeared in the past year’s listings.

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