Summary

Gotham West combines a staffed lobby, gym and roof deck in western Hell’s Kitchen. Residents often praise the front desk and clean common spaces. Elevator delays, traffic noise and the distance to the subway are recurring tradeoffs.

554 unitsBuilt 2013Managed by Gotham Properties

Reviews

Residents praise friendly front-desk staff and building upkeep. Recent criticism focuses on elevator outages, noise and uneven follow-through on shared systems and management requests.

What residents praise

Friendly staff and a clean building

Residents repeatedly praise the concierge, porters and maintenance team for keeping everyday interactions pleasant.

Useful fitness and outdoor space

Residents enjoy the gym and roof deck; a resident update notes that the gym was upgraded in 2025.

What residents complain about

Elevators can slow the daily commute

Residents describe long waits and multiple elevators out of service, including recent 2026 accounts.

Noise and building issues need follow-up

Traffic, construction and neighboring apartments appear in noise complaints. Some residents report slow responses to recurring HVAC, plumbing or shared-space problems.

Amenities

Large 32-story Midtown West rental with a 24-hour attended lobby, Bosch washer/dryer and central air in every home, and dishwashers throughout. A fee-based fitness club, roof deck and courtyards, an on-site public garage with resident discounts, and a mail room with cold storage are provided; no pool or personal storage.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space*
On-site parking*
Package service
Resident storage
Not available

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Demonstration kitchen · Art gallery · Children's playroom · Weekday rush-hour shuttle · Pet concierge

Location

Gotham West is located at 550 West 45th Street, New York, NY 10036. The far-west Hell’s Kitchen setting is convenient for Hudson River walks. Subways are farther east, and Eleventh Avenue traffic can affect street-facing apartments.

  • 11 min
    34 St-Hudson Yards7
  • 11 min
    42 St-Port Authority Bus Terminal1237ACENQRSW
  • 15 min
    50 StCE
  • 15 min
    Times Sq-42 St1237ACENQRSW

Building records

The housing-complaint rate is close to that of comparable buildings, but open violations include damaged paint or plaster, floors and roaches. Nearby demolition and new-building projects could add construction noise.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

34.3 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
32
Mar 2025
19
Jul 2025
18
Mar 2025

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
7
6 open
7
5 open
3
3 open

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
650 ftOct 2025
750 ftJun 2026

Rent history

Recent rents are slightly above nearby medians across the main apartment sizes. Compare the individual layout and amenity charges against the longer trip to the subway.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Hell S Kitchen.
Studio
$4,225median / mo
+4% vs area
$3,975$4,584
1 bed
$5,175median / mo
+2% vs area
$4,615$5,595
2 beds
$7,935median / mo
+6% vs area
$6,892$8,895

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

54% of listings offered free rent, most commonly half a month. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.

No free rent recorded: 46%0.25 months: 7%0.43 months: 1%0.5 months: 12%0.6 months: 1%0.7 months: 1%0.75 months: 5%1 month: 8%1.2 months: 1%1.25 months: 4%1.35 months: 1%1.5 months: 7%1.6 months: 1%1.75 months: 2%1.85 months: 1%2 months: 2%
54%of listings offered free rent
No free rent recorded
46%(52 of 113)
0.25 months
7%(8 of 113)
0.43 months
1%(1 of 113)
0.5 months
12%(14 of 113)
0.6 months
1%(1 of 113)
0.7 months
1%(1 of 113)
0.75 months
5%(6 of 113)
1 month
8%(9 of 113)
1.2 months
1%(1 of 113)
1.25 months
4%(5 of 113)
1.35 months
1%(1 of 113)
1.5 months
7%(8 of 113)
1.6 months
1%(1 of 113)
1.75 months
2%(2 of 113)
1.85 months
1%(1 of 113)
2 months
2%(2 of 113)

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