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Building exterior 4 photos

Helena 57 West

601 West 57th Street, NY 100194.2 ★ (88 reviews)
Rental building
Website

Summary

Helena 57 West is a 597-apartment rental with modern finishes, three amenity floors and a 41st-floor roof deck near the Hudson River. Residents praise the front-desk and maintenance teams, spacious apartments and views, while sharp renewal increases, elevator delays and slow management response on complex problems are the main drawbacks.

597 unitsOpened 2003Managed by Durst

Reviews

Helena’s apartments, amenities and front-line staff receive sustained praise, including from long-term residents. The clearest recurring concerns are large renewal increases, unreliable elevators and management follow-through when a problem extends beyond a routine work order.

Google
4.2
88 reviews
Openigloo
4.6
19 reviews
Yelp
3.3
43 reviews

What residents praise

Front-line staff and maintenance are a consistent strength

Residents repeatedly describe the doormen, concierge, leasing and maintenance teams as kind, responsive and helpful with moves and everyday repairs.

Apartments feel spacious, bright and well finished

Large windows, generous closets, bathrooms, views and clean modern finishes stand out across resident and touring feedback.

The amenities make daily life easier

Residents value the gym, work rooms, lounges and roof deck, along with a quieter west-side location close to the river and Columbus Circle.

What residents complain about

Renewal increases can be steep

Several residents describe repeated rent increases near 20%, sometimes forcing a move despite otherwise wanting to stay.

Elevator service is a recurring frustration

Residents report slow lines and repeated outages, with some repairs taking days and waits becoming especially noticeable at busy times.

Complex apartment problems can stall

Routine maintenance is often quick, but residents describe much slower follow-through on recurring air-conditioning, smoke, electrical and water-infiltration issues.

Amenities

Helena 57 West has a 24-hour attended lobby and laundry rooms on each floor. Shared spaces include a fitness center, yoga and spin studios and a landscaped rooftop terrace, with a garage, package lockers and resident storage.

In the apartment
Air conditioning
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage*
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Coworking lounge · Conference room · Demonstration kitchen · Game room · Playroom

Location

Helena 57 West is located at 601 West 57th Street, New York, NY 10019. Helena sits near the Hudson River between Hell’s Kitchen and the Upper West Side. Riverside paths and Pier 97 are close by, while Columbus Circle and its subway lines are about a fifteen-minute walk; the building also advertises a resident shuttle to Columbus Circle and Central Park.

TransitSupermarketsParks
  • 14 min
    59 St-Columbus Circle1ABCD

Building records

Housing complaints are relatively uncommon compared with similar buildings, with noise accounting for most reports. Air-quality and elevator reports also appear, making sound transfer and lift reliability useful topics for a viewing.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

3 reports per 100 apartments, versus 28.8 for other comparable apartment buildings in New York.

CategoryReportsLatest
10
May 2026
2
Nov 2023
2
Apr 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
1
Closed
1
Closed

Rent history

Studios ask about 8% less than the Hell S Kitchen median. One-bedrooms ask about 5% less than the Hell S Kitchen median.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Hell S Kitchen.
Studio
$3,718median / mo
−8% vs area
$3,273–$4,500
1 bed
$4,800median / mo
−5% vs area
$4,205–$6,500
2 beds
$7,300median / mo
−2% vs area
$6,550–$8,133

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.
AllStudio1 bed2 beds

About one in three listings offered free rent, most commonly half a month. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.

No free rent recorded: 66%0.5 months: 16%1 month: 15%2 months: 3%
34%of listings offered free rent
No free rent recorded
66%(84 of 127)
0.5 months
16%(20 of 127)
1 month
15%(19 of 127)
2 months
3%(4 of 127)

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