Summary

INSTRATA Gramercy is a Third Avenue rental with a roof deck, gym and 24-hour concierge. Resident praise is especially strong for the door staff and superintendent. Management responsiveness and renewal prices receive more mixed feedback.

166 unitsBuilt 1992Managed by Greystar

Reviews

Residents repeatedly distinguish the helpful onsite staff from less consistent experiences with management. Views and the roof deck are also common positives.

What residents praise

Excellent door staff and superintendent

Residents describe attentive door staff and a superintendent who responds quickly and helps with apartment repairs.

Roof deck and apartment views

The rooftop and views from selected higher-floor apartments are frequent highlights.

What residents complain about

Management can be slow to respond

Several residents describe difficulty reaching management or getting administrative issues resolved.

Rent can feel high for the space

Residents mention renewal increases and compact kitchens or finishes that do not always match their expectations at the price.

Amenities

A fitness center, rooftop sun deck with grills and attended package service complement the 24-hour lobby and in-unit laundry.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center
Pool
Not available
Shared outdoor space
On-site parking
Not available
Package service
Resident storage*

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge and co-working space

Location

INSTRATA Gramercy is located at 290 Third Avenue, New York, NY 10010. The Third Avenue location offers convenient access to Gramercy’s restaurants and shops, with the 6 train and Union Square routes within walking distance. Living nearby does not itself provide access to private Gramercy Park.

  • 4 min
    23 St-Baruch College6
  • 7 min
    23 StRW
  • 8 min
    28 St6
  • 9 min
    3 AvL
  • 11 min
    14 St-Union Sq456LNQRW
  • 11 min
    23 StFM

Building records

Housing complaints are relatively uncommon compared with similar buildings, with lack of heat the most frequently reported issue. Nearby exterior repairs and new-building projects could add noise around the building.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

5.4 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
3
Apr 2026
2
Sep 2024
1
Jun 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
2
Closed
1
Closed

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
150 ftDec 2025
250 ftAug 2026
400 ftJun 2026

Rent history

Typical rents

Typical rents
Final asking rents from listings that ended in the past year.
Studio
$5,075median / mo
$4,850$5,250
1 bed
$6,700median / mo
$5,250$7,500

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

About one in four listings offered free rent, most commonly one month.

No free rent recorded: 75%0.5 months: 4%1 month: 21%
25%of listings offered free rent
No free rent recorded
75%(18 of 24)
0.5 months
4%(1 of 24)
1 month
21%(5 of 24)

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