Summary

The Chelsea is a full-service rental with 24-hour staff, fitness and studio spaces, two terraces, work and event rooms, a pet salon and shared laundry; premium homes add a different finish package and in-unit laundry. Residents praise the staff, amenities and central location, while street noise, elevator delays and lower-floor pest or maintenance problems are the recurring concerns.

204 unitsOpened 1989Managed by Greystar

Reviews

The building’s strongest advantage is a service team that residents describe as unusually personal and responsive, backed by a broad amenity program and excellent transit access. The recurring drawbacks are concentrated around city noise, elevator downtime and a smaller set of lower-floor pest and apartment-condition problems.

What residents praise

The staff creates a real sense of community

Residents repeatedly praise leasing, door, concierge, superintendent and service staff for being warm, communicative and willing to help beyond routine requests.

Amenities are useful and well maintained

The gym, rooftop grills, terraces, laundry and pet spaces receive consistent praise, with residents often describing the building as clean and well run.

Daily errands and transit are exceptionally easy

Several subway lines, Whole Foods and other groceries sit within a few blocks, making the location a practical everyday strength.

What residents complain about

Street noise can carry into apartments

Ambulances, motorcycles, cars and late-night activity can be noticeable, especially where windows provide limited sound isolation.

Elevator outages create long waits

Residents report periodic elevator downtime that can turn a normal trip into a five-to-ten-minute wait.

Some lower-floor homes have pest or condition issues

A smaller group reports mice or rats, warped floors, leaks and slow follow-through on apartment-specific repairs.

Amenities

A 24-hour doorman and concierge building with a renovated ground-floor fitness club, two roof decks plus garden and city terraces, an indoor garage, and a package room with cold storage. Apartments come with in-unit washer/dryers and dishwashers, and a 24-hour coinless laundry room is also on site.

In the apartment
In-unit laundry
Air conditioning
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space*
On-site parking
Package service
Resident storage*

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident study lounge with workstations · Espresso bar lounge · Private conference room · Media/screening room and event space · 8th-floor sunroom

Location

The Chelsea is located at 160 West 24th Street, New York, NY 10011. The Chelsea sits one block from the 1 train and within a short walk of the C, E, F, M, R and W. Whole Foods is across the street, with several other grocers and Chelsea parks close by.

  • 2 min
    23 St1
  • 4 min
    23 StFM
  • 4 min
    23 StCE
  • 5 min
    28 St1
  • 6 min
    18 St1
  • 8 min
    23 StRW

Building records

Housing complaints are relatively uncommon compared with similar buildings, with noise accounting for most reports. Nearby demolition may bring additional noise and dust.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

10.8 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
15
Nov 2025
2
Mar 2026
1
Nov 2024

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.

No HPD violations recorded in this period.

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
500 ftJun 2026
600 ftAug 2026

Rent history

One-bedrooms ask about 3% more than the Chelsea median and are around 11% smaller.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Chelsea.
Studio
$4,963median / mo
$4,343$5,554523 sq ft median
1 bed
$6,491median / mo
+3% vs area
$5,234$8,040577 sq ft · 11% smaller than area
2 beds
$9,994median / mo
+7% vs area
$9,309$11,4201,010 sq ft · same size as area

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

No free-rent offers appeared in the past year’s listings.

Similar buildings

Chelsea
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Chelsea
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Another Chelsea rental with strong transit access; compare floor area, outdoor space, amenity access and resident service experience.