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Building exterior 8 photos

The Eugene

435 West 31st Street, NY 100013.9 ★ (462 reviews)
Rental building
Website

Summary

The Eugene offers in-unit laundry, skyline views and an extensive fitness and social club at Manhattan West. Residents value the staff and convenience of nearby groceries, the High Line and Penn Station. Club membership adds a substantial monthly cost, while renewal increases and billing follow-through recur in complaints.

844 unitsBuilt 2017Managed by Brookfield Properties

Reviews

Residents praise the staff, views and fitness facilities. Renewal increases and deposit or billing disputes recur, while elevator reliability receives mixed reports.

Google
3.9
462 reviews
Openigloo
4.2
17 reviews
Yelp
3.4
11 reviews

What residents praise

Helpful staff and efficient repairs

Residents describe attentive front-desk service and maintenance staff who handle apartment problems quickly.

Views, fitness and everyday convenience

The gym and rooftop are frequent highlights, with groceries and Penn Station close to home.

What residents complain about

The ongoing price matters

Large renewal increases recur even in positive reviews. Compare the continuing rent and club cost with the first lease offer.

Billing issues can take persistence

Residents report difficulty resolving deposit deductions, credits and other administrative questions.

Amenities

The Eugene offers in-home laundry, central air and dishwashers in every apartment behind a 24-hour attended lobby. La Palestra fitness club and a rooftop terrace anchor the amenity program, but there is no pool and no on-site parking.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space
On-site parking
Not available
Package service
Resident storage

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Basketball court and climbing wall · Golf simulator lounge · Hudson Club rooftop lounge (membership) · Coworking space and library lounge · Music studio and arcade

Location

The Eugene is located at 435 West 31st Street, New York, NY 10001. Manhattan West gives convenient access to Penn Station, Moynihan Train Hall and the High Line. The surrounding offices, shops and restaurants make this a busy central West Side setting.

TransitSupermarketsParks
  • 7 min
    34 St-Penn StationACE
  • 8 min
    34 St-Hudson Yards7
  • 9 min
    34 St-Penn Station123
  • 11 min
    28 St1
  • 12 min
    23 StCE
  • 13 min
    34 St-Herald SqBDFMNQRW

Building records

Housing complaints are relatively uncommon compared with similar buildings, with noise the largest category. A nearby new-building project and conversion make construction disruption another consideration.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

9.7 reports per 100 apartments, versus 28.8 for other comparable apartment buildings in New York.

CategoryReportsLatest
27
Sep 2026
6
Dec 2025
5
May 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
2
Closed
2
Closed
2
Closed

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
200 ftAug 2026
350 ftAug 2026

Rent history

The building generally commands a premium over nearby apartments. Compare floor area and the per-resident club charge alongside the view and finish package.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Hudson Yards.
Studio
$4,645median / mo
+16% vs area
$4,116–$8,090475 sq ft · 4% larger than area
1 bed
$6,511median / mo
+20% vs area
$5,860–$7,521702 sq ft · 7% larger than area
2 beds
$8,572median / mo
+6% vs area
$7,315–$9,980

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.
AllStudio1 bed2 beds

8% of listings offered free rent, most commonly one month.

No free rent recorded: 92%1 month: 8%
8%of listings offered free rent
No free rent recorded
92%(66 of 72)
1 month
8%(6 of 72)

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