Summary

AVA High Line combines concierge service, fitness spaces and a courtyard and roof deck near the High Line. Residents give particularly consistent praise to the cleaning, front-desk and maintenance teams. Apartment layouts are compact, and some residents report problems with noise and management follow-through.

405 unitsBuilt 2015Managed by Vivmark Residential

Reviews

Residents frequently praise the clean shared spaces and helpful staff. The smaller set of critical accounts focuses on management responsiveness and noise from neighboring apartments.

What residents praise

Responsive staff and repairs

Residents describe friendly concierge service and technicians who resolve appliance problems quickly.

Consistently clean shared spaces

Longer-term residents praise the cleaning team and overall upkeep, with the Chelsea location another frequent positive.

What residents complain about

Management and noise complaints can take follow-up

Some residents describe unresolved neighbor noise or difficulty getting management to address problems after move-in.

Amenities

West Chelsea rental beside the High Line with in-unit washer/dryers, central air and dishwashers in every apartment, a 24-hour doorman and concierge, fitness center, valet garage, and a roof deck plus grill-equipped courtyard. Rentable storage and a bike room with repair tools round it out; there is no pool.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage*

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge with TV · Game room · Pet wash station · Free WiFi in common areas · Furnished apartments available

Location

AVA High Line is located at 525 West 28th Street, New York, NY 10001. The High Line, Hudson Yards and Chelsea restaurants are nearby. Penn Station is within walking distance, while the exact route to your subway depends on the line.

  • 9 min
    34 St-Hudson Yards7
  • 12 min
    23 StCE
  • 12 min
    28 St1
  • 14 min
    34 St-Penn StationACE

Building records

Noise is the largest housing-complaint category, with door, electrical and ventilation issues also reported. An open roach violation makes pest control worth asking about, while nearby exterior work and a new-building project may bring disruption.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.
CategoryReportsLatest
17
Jul 2026
3
Oct 2025
3
Aug 2025

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
1
1 open
4
Closed
2
Closed

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
200 ftNov 2025
250 ftMay 2026
300 ftJul 2026

Rent history

Recent studios are typically around 560 square feet and one-bedrooms around 630. Compare usable living space and the outdoor or finish package behind each quote.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year.
Studio
$4,385median / mo
$3,985$5,191564 sq ft median
1 bed
$5,556median / mo
$4,752$6,210601 sq ft median

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

No free-rent offers appeared in the past year’s listings.

Similar buildings

Chelsea
4.9 (331)Google Maps
Past year from $4,402 studio

Compare the sister property for different layouts and finish packages within the same complex.

Hudson Yards
3.9 (462)Google Maps
From $4,510 studio · 5 listings

A Manhattan West alternative with a much larger paid fitness and social club.