Summary

The Highland combines new apartments and extensive planted outdoor spaces with the landmarked Empire State Dairy complex, adding in-unit laundry, coworking, indoor and outdoor fitness, children’s spaces and a rooftop lounge. Residents praise the apartments, views and front-line staff; heating and cooling control, unfinished move-ins, cleanliness, system outages and weak management follow-through are the main drawbacks.

320 unitsOpened 2024Managed by Bushburg

Reviews

The Highland’s apartments, views and shared spaces make a strong first impression, and residents repeatedly single out individual leasing, front-desk and maintenance staff for care and responsiveness. The building’s difficult opening period still shapes the record through HVAC, utility, elevator, cleanliness and management problems, even as some residents report meaningful improvements.

What residents praise

Front-line staff makes the building feel welcoming

Residents praise individual concierge, leasing and maintenance staff for knowing people by name, answering questions and responding quickly to everyday needs.

Apartments and views make a strong impression

Residents like the newer interiors, thick windows, comfortable layouts and broad views, with the rooftop frequently singled out as a highlight.

Several early problems have improved

Some longer-running accounts say construction finished and critical mail, connectivity and building-access issues were eventually resolved.

What residents complain about

Heating and cooling control is a recurring frustration

Residents report apartments running hot outside winter, limited control over the central changeover and utility bills that feel high for the comfort delivered.

New-building systems have not always been ready

Accounts describe incomplete move-ins, missing laundry equipment, broken locks, elevator outages, water or power interruptions and shared amenities opening late or remaining unavailable.

Management and upkeep can be inconsistent

Residents report slow replies, staff turnover, billing mistakes, dirty common areas, fruit flies and promised parking or services that did not match the move-in expectation.

Amenities

A 14-story East New York conversion with an attended reception desk, indoor and outdoor fitness areas, two amenity terraces and a rooftop lounge, an on-site garage, and dedicated mail and package rooms. Every residence has an in-unit washer/dryer, dishwasher and individually controlled mini-split heating and cooling.

In the apartment
In-unit laundry
Air conditioning
Dishwasher
In the building
Doorman
Elevator
Fitness center
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Biophilic lobby lounge · Second-floor lounge and coworking space · Business center with conference room · Media room · Indoor children's playroom · Reservable private outdoor lounge

Location

The Highland is located at 2840 Atlantic Avenue, New York, NY 11207. The Highland sits near both the J and C at Van Siclen Avenue, with additional J, Z and C stations within roughly twelve minutes. Everyday groceries and several small parks or community gardens are nearby, although the setting is less dense than central Brooklyn neighborhoods.

  • 5 min
    Van Siclen AvJZ
  • 6 min
    Van Siclen AvC
  • 8 min
    Cleveland StJ
  • 9 min
    Liberty AvC
  • 12 min
    Alabama AvJZ
  • 12 min
    Shepherd AvC

Building records

The housing-complaint rate is close to that of comparable buildings, with noise and roaches the largest categories. Open roach and self-closing-door violations make pest control and door upkeep worth checking.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

35.3 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
38
Jul 2026
11
Jun 2026
7
Apr 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
4
3 open
4
2 open
3
1 open

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
750 ftJul 2026

Rent history

Typical rents

Typical rents
Final asking rents from listings that ended in the past year.
Studio
$3,245median / mo
$2,200$3,273
1 bed
$3,250median / mo
$3,032$4,123
2 beds
$3,735median / mo
$3,277$4,100
3 beds
$4,695median / mo
$4,246$4,795

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

1% of listings offered free rent.

No free rent recorded: 99%1 month: 1%2 months: 1%3 months: 0%
1%of listings offered free rent
No free rent recorded
99%(520 of 527)
1 month
1%(3 of 527)
2 months
1%(3 of 527)
3 months
0%(1 of 527)

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