Summary

The Landon is a 370-apartment Hell's Kitchen rental with a 24-hour concierge and package room, a large fitness program, resident work spaces, lounge and rooftop areas. Residents consistently praise the staff, responsive maintenance and community events; smoke or ventilation problems in some homes, high renewal increases and misleading representative listing photos are the main cautions.

370 unitsOpened 1996Managed by Dermot

Reviews

The Landon's staff and resident programming create a notably warm experience for many long-term renters. The main risks are more apartment-specific: air and smoke transfer, renewal pricing and whether the advertised photos match the home being shown.

What residents praise

Staff make the building feel like home

Residents repeatedly praise concierge, management and maintenance staff for being friendly, attentive and quick to help.

Maintenance is fast and reliable

Several residents say apartment repairs are handled within a day and describe a consistently clean lobby and hallways.

Amenities support work and community

Residents value the rooftop, fitness classes, events, lounges and study rooms as useful extensions of their apartments.

What residents complain about

Smoke and ventilation affect some homes

Residents report cigarette odors entering corridors, bathrooms or apartments, and the broader complaint pattern includes ventilation, odors and apartment heat.

Renewal increases can be steep

Critical residents say renewal offers rise above nearby alternatives and leave little room to negotiate.

Listing photos may show another layout

The property discloses that online photos may represent a different apartment, so compare the actual unit's shape, light and storage during the tour.

Amenities

The Landon has in-unit laundry, central air and a 24-hour attended lobby. Shared spaces include a fitness center with a half basketball court, rooftop terrace and courtyard, with a common laundry room and valet garage.

In the apartment
In-unit laundry
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge with shared work areas and Wi-Fi · Game room with pool table · Children's playroom · On-site pet spa · Zipcars on site and weekly fitness classes

Location

The Landon is located at 520 West 43rd Street, New York, NY 10036. The Landon is on West 43rd Street near the Hudson River, Hell's Kitchen restaurants and neighborhood parks. Port Authority and the A, C, E, 1, 2, 3 and 7 are walkable, though most subway entrances are several avenues east.

  • 9 min
    42 St-Port Authority Bus Terminal1237ACENQRSW
  • 11 min
    34 St-Hudson Yards7
  • 13 min
    Times Sq-42 St1237ACENQRSW
  • 15 min
    50 StCE

Building records

The housing-complaint rate is below that of comparable buildings, with air quality and ventilation the largest categories. Open ventilation, cleanliness and roach violations make indoor conditions and routine upkeep worth checking.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

15.1 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
10
Jun 2026
8
Jul 2026
7
Feb 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
2
2 open
2
2 open
2
1 open

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
100 ftMar 2026
250 ftJun 2026

Rent history

Studios ask about 3% less than the Hell S Kitchen median. One-bedrooms ask about 7% less than the Hell S Kitchen median and are around 1% smaller.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Hell S Kitchen.
Studio
$3,922median / mo
−3% vs area
$3,550$4,295
1 bed
$4,737median / mo
−7% vs area
$4,500$5,150657 sq ft · 1% smaller than area
2 beds
$6,837median / mo
−8% vs area
$5,925$8,190881 sq ft · 18% smaller than area

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.

59% of listings offered free rent, most commonly one month. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.

No free rent recorded: 41%0.5 months: 23%1 month: 36%
59%of listings offered free rent
No free rent recorded
41%(30 of 74)
0.5 months
23%(17 of 74)
1 month
36%(27 of 74)

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