ApartmentBuildings.NYC

Areas

ManhattanBrowse buildingsBrooklynBrowse buildingsQueensBrowse buildingsBronxBrowse buildingsStaten IslandBrowse buildingsJersey CityBrowse buildingsHobokenBrowse buildings
Building exterior 8 photos

The Ritz Plaza

235 West 48th Street, NY 100363.6 ★ (135 reviews)
Rental building
Website

Summary

The Ritz Plaza is a 479-apartment Midtown rental with full-time lobby staff, a fitness center, lounge and rooftop sundeck. Location and staff are frequent positives; elevator reliability, management response, noise and rent increases dominate negative resident feedback.

479 unitsOpened 1989Managed by Stonehenge NYC

Reviews

The Ritz Plaza's staff, layouts and central location receive meaningful praise. Recent resident feedback is much more critical of long elevator waits, construction and street noise, management response and annual rent increases.

Google
3.6
135 reviews
Openigloo
4.2
28 reviews
ApartmentRatings
2.8
52 reviews
Yelp
3.3
50 reviews

What residents praise

Doormen and maintenance staff are widely appreciated

Residents often describe friendly lobby staff and handymen who know the building, help with daily needs and respond promptly to apartment repairs.

Apartments offer practical space

Renovated homes, large closets and usable room proportions stand out in positive accounts, especially compared with smaller new-construction layouts.

Midtown is immediately accessible

Theaters, restaurants, Central Park and several subway lines are close, making the building convenient for residents who want to be in the center of Manhattan.

What residents complain about

Elevator waits have become a major problem

Residents describe multiple cars being out of service, waits of ten minutes or more and a modernization program expected to continue for an extended period.

Noise depends heavily on apartment exposure

Construction, sirens, traffic and nearby nightlife can carry through windows, including on higher floors, so visit the exact apartment at a realistic time of day.

Management follow-through is inconsistent

Complaints cover unanswered leasing questions, missing packages and limited help with construction or building-system problems, alongside sizable renewal increases.

Amenities

The Ritz Plaza has a 24-hour attended lobby, a shared laundry room and in-unit laundry in some apartments. Residents have a fitness center with sauna and steam rooms, a rooftop sundeck and an attached garage.

In the apartment
In-unit laundry
Some apartments
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space
On-site parking*
Package service
Resident storage
Not available
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Billiards room · Members' lounge · In-building dry cleaner · Live-in superintendent · Resident events

Location

The Ritz Plaza is located at 235 West 48th Street, New York, NY 10036. The Ritz Plaza is close to the N, R, W, C, E and 1 trains and within walking distance of Broadway theaters and Central Park. Times Square traffic, sirens and current construction make this a busy Midtown setting.

  • 2 min
    49 StNRW
  • 3 min
    50 StCE
  • 4 min
    50 St1
  • 6 min
    47-50 Sts-Rockefeller CtrBDFM
  • 7 min
    42 St-Port Authority Bus Terminal1237ACENQRSW
  • 7 min
    7 AvBDE

Building records

Housing complaints are relatively uncommon compared with similar buildings, and most concern noise. A new-building project about 200 feet away makes construction another consideration for quiet at home.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

3.1 reports per 100 apartments, versus 28.8 for other comparable apartment buildings in New York.

CategoryReportsLatest
10
Jun 2026
2
Aug 2026
2
Mar 2026

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.

No HPD violations recorded in this period.

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
200 ftMar 2026
250 ftAug 2026
750 ftApr 2026

Rent history

Renovation, floor and window exposure materially affect the value of individual apartments in this older tower.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Midtown.
Studio
$4,045median / mo
Same as area
$3,695–$4,650397 sq ft · 9% smaller than area
1 bed
$5,175median / mo
+1% vs area
$4,575–$7,095735 sq ft · 11% larger than area
2 beds
$7,625median / mo
+1% vs area
$4,085–$10,895915 sq ft · 4% smaller than area

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.
AllStudio1 bed2 beds

9% of listings offered free rent, most commonly one month.

No free rent recorded: 91%1 month: 9%
9%of listings offered free rent
No free rent recorded
91%(136 of 150)
1 month
9%(14 of 150)

Similar buildings

Symphony House
Midtown
4.0 ★ (92)Google Maps
From $5,700 1 bed · 2 listings

A nearby rental with an indoor pool and more extensive rooftop work and leisure spaces; compare elevator operation, apartment updates and total cost.

ARO
Midtown
3.3 ★ (86)Google Maps
Past year from $4,095 studio

A newer Midtown rental with a larger contemporary amenity program; compare room size, construction exposure and current pricing.