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Building exterior 6 photos

507 West Chelsea

507 West 28th Street, NY 100013.6 ★ (71 reviews)
Rental complex with 3 buildings
Website

Summary

507 West Chelsea is a 372-apartment rental across three linked towers beside the High Line, with an indoor pool, several roof decks, a fitness center, resident lounges and grocery cold storage. Residents value the location, doormen and modern shared spaces; recurring wall noise, uneven management response, dirty exterior windows and move-out deposit delays are the main cautions.

372 unitsOpened 2017Managed by Lalezarian Properties

Reviews

507 West Chelsea pairs an unusually broad amenity program with a strong west Chelsea location. Residents tend to praise the front-door team and building design, while the sharper criticism concerns noise and how management handles persistent or move-out issues.

Google
3.6
71 reviews
Openigloo
4.3
9 reviews
Yelp
1.0
2 reviews

What residents praise

Doormen and maintenance earn strong praise

Residents describe the front desk as friendly and helpful, with repairs often handled quickly and professionally.

The location is hard to beat

The High Line, Hudson River Park, Whole Foods, subway access and west-side restaurants are all close to home.

Amenities and apartments present well

Residents value updated homes, views, the roof decks, gym, lounges and indoor pool.

What residents complain about

Sound can travel through walls and floors

Residents describe thin walls, a persistent mechanical buzz or vibration and noise that can disrupt sleep; household-noise complaints also recur at the property.

Management follow-through is inconsistent

Several residents say unresolved maintenance, fee or communication issues linger even when the front-door staff remain helpful.

Move-out and exterior upkeep draw complaints

Residents report delayed security-deposit returns and years between exterior-window cleanings, reducing the value of otherwise strong high-rise views.

Amenities

Three-tower West Chelsea complex whose 50-foot heated indoor pool, fitness center with classes, two landscaped roof decks and High Line-facing yard are shared across all towers. Washer/dryers are standard in one- and two-bedrooms and only some studios; a building laundry room covers the rest.

In the apartment
In-unit laundry
Some apartments
Central air
Dishwasher
In the building
24-hour doorman
Elevator
Fitness center
Pool
Shared outdoor space
On-site parking*
Package service
Resident storage
Shared laundry

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge with fireplace · Game room with catering kitchen · Children's playroom · Valet dry cleaning and housekeeping · Keyless apartment entry

Location

507 West Chelsea is located at 507 West 28th Street, New York, NY 10001. 507 West Chelsea sits between the High Line and Hudson Yards, with the 7 train, Penn Station, Whole Foods and Hudson River Park within walking distance. The location is highly connected and active, while exact exposure matters for construction, traffic and nightlife noise.

TransitSupermarketsParks
  • 8 min
    34 St-Hudson Yards7
  • 12 min
    23 StCE
  • 12 min
    28 St1
  • 13 min
    34 St-Penn StationACE

Building records

The housing-complaint rate is below that of comparable buildings, with residential noise accounting for most reports. Nearby exterior work and a new-building project could also affect quiet at home.

Reported housing complaintsPast 3 years

Reported housing complaints
Housing-related reports submitted to NYC 311 by residents or the public. A report describes a reported issue, not a confirmed violation.

25.5 reports per 100 apartments, versus 28.7 for other comparable apartment buildings in New York.

CategoryReportsLatest
76
Aug 2026
4
Jan 2026
4
Jan 2025

HPD housing-code violationsPast 3 years

HPD housing-code violations
Housing-code violations issued by NYC’s Department of Housing Preservation and Development after an inspection. Routine administrative filings and notices are excluded.
ConditionCitationsStatus
4
Closed
3
Closed
2
Closed

Construction nearby

Construction nearby
Construction projects on or near this building with active work permits.
ProjectDistanceLatest permit
250 ftNov 2025
350 ftJul 2026

Rent history

Studios ask about 12% less than the Chelsea median. One-bedrooms ask about 9% less than the Chelsea median.

Typical rents

Typical rents
Final asking rents from listings that ended in the past year, compared with the same apartment size across buildings in Chelsea.
Studio
$4,200median / mo
−12% vs area
$3,925–$4,696
1 bed
$5,755median / mo
−9% vs area
$5,022–$7,616
2 beds
$8,022median / mo
−14% vs area
$6,898–$11,750

Concessions

Historical concessions
Free-rent offers on listings that ended in the past year, including listings with no offer.
AllStudio1 bed2 beds

42% of listings offered free rent, most commonly one month. If the apartment you like doesn’t include an offer, it’s worth asking whether leasing can extend one.

No free rent recorded: 58%0.5 months: 21%1 month: 22%
42%of listings offered free rent
No free rent recorded
58%(42 of 73)
0.5 months
21%(15 of 73)
1 month
22%(16 of 73)

Similar buildings

AVA High Line
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A nearby purpose-built rental with a similarly strong west-side location; compare apartment size, pool access, fees and current rent.

Avalon West Chelsea
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4.9 ★ (331)Google Maps
Past year from $4,402 studio

Another large West Chelsea rental with a full amenity program; compare management feedback, exact unit finish and total monthly cost.