Embankment House at Newport

Summary

Embankment House is a 163-apartment Hamilton Park rental with industrial-style apartments, in-unit laundry, coworking space, a fitness center and a dog park. Residents praise the leasing, maintenance and resident-services teams, while delayed or disputed security-deposit returns, slow management response and intermittent amenity or elevator problems are the main drawbacks.

163 unitsOpened 2016Managed by Greystar

Reviews

Residents frequently praise the people handling leasing, maintenance and day-to-day problems. The strongest recurring criticism appears at move-out, where several former residents describe long waits or disputed deductions before receiving their security deposit.

What residents praise

Leasing and resident-services staff are responsive

Residents and prospective renters repeatedly describe the team as patient, knowledgeable and willing to follow a problem through to a solution.

Maintenance earns consistent praise

Residents single out the maintenance team for friendly service and timely handling of routine apartment repairs.

Apartments and renovated shared spaces feel polished

The industrial-style layouts, large windows, coworking lounge and fitness center make a strong impression on residents and visitors.

What residents complain about

Security-deposit returns can require persistence

Several former residents report long delays, repeated unanswered follow-ups or deductions they disputed; some received payment only after posting publicly.

Management communication is uneven

Residents describe unanswered calls and emails, unexplained charges and slow responses when an issue extends beyond routine maintenance.

Elevator, concierge and amenity access can be inconsistent

Reviews mention elevator downtime, limited concierge coverage and amenity closures, so confirm current operating conditions before relying on those services.

Amenities

Embankment House has in-unit laundry and an attended lobby. Shared spaces include fitness studios, landscaped roof terraces, courtyards with grills and activity lawns, with on-site parking and a bike room.

In the apartment
In-unit laundry
Air conditioning
Dishwasher
In the building
Part-time doorman
Elevator
Fitness center*
Pool
Not available
Shared outdoor space*
On-site parking*
Package service
Resident storage
Not available

* Fees apply to marked amenities. See Costs in the Availability tab.

Also here: Bike storage · Resident lounge

Location

Embankment House at Newport is located at 270 10th Street, Jersey City, NJ 07302. Embankment House is beside Hamilton Park in Downtown Jersey City, with neighborhood restaurants, groceries and Newport shopping nearby. Grove Street and Newport PATH are both walkable, though neither is immediately outside the building.

  • 15 min
    NewportPATH

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